1. Introduction

This Privacy Policy explains how RankBharat ("RankBharat", "we", "us" or "our") collects, uses, discloses and protects your information when you use our website www.rankbharat.com, our mobile/PWA application and related services (together, the "Platform"). By accessing or using the Platform, you agree to the practices described in this policy.

2. Information We Collect

Account information — name, mobile number, email address and exam preferences you provide when you register.
Practice and usage data — mock test attempts, scores, progress, streaks, activity and preferences generated as you use the Platform.
Device and technical data — IP address, browser type, device information, and cookies or local storage used to keep you signed in and to improve the service.
Payment information — when you buy a subscription, payments are processed by our third-party payment gateway. We do not collect or store your complete card, UPI or net-banking credentials.

3. How We Use Your Information

To provide, personalise and improve your learning, practice and rank-tracking experience.
To create and manage your account and subscription.
To process payments and provide access to Premium features.
To send important service updates and respond to support requests.
To maintain security, prevent fraud and abuse, and comply with legal obligations.

4. Payment Information

All payments are processed securely through our third-party payment gateway (Razorpay). We do not store your full card, UPI or net-banking details on our servers. Your use of the payment gateway is also governed by its own terms and privacy policy.

5. Sharing and Disclosure

We do not sell your personal information. We may share limited information with trusted service providers (such as hosting, analytics and payment partners) who help us operate the Platform, with legal or government authorities where required by law, and in connection with a business transfer. These parties are expected to handle your data securely.

6. Cookies and Analytics

We use cookies and browser local storage to keep you signed in, remember preferences and understand how the Platform is used so we can improve it. You can control cookies through your browser settings, though some features may not work correctly without them.

7. Data Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the service, and thereafter as required to comply with our legal obligations, resolve disputes and enforce our agreements.

9. Your Rights

You may request access to, correction of, or deletion of your personal information, or ask us to close your account, by contacting us at support@rankbharat.com. We will act on valid requests in accordance with applicable law.

10. Children’s Privacy

RankBharat is intended for students preparing for competitive examinations. If you are below the age at which you can provide consent under applicable law, you should use the Platform only under the supervision of a parent or guardian. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with a revised "Last updated" date. Your continued use of the Platform means you accept the updated policy.

12. Contact Us

For any questions about this Privacy Policy or your data, email us at support@rankbharat.com.